One popular services is the offering of callback services., in a callback scenario, a callback server dials the caller, obtains a destination number via an IVR , dials that number and connects the call. Because of the reversed call path callback feature saves money.
CallBack Solution
Xtenn CallBack Solutions includes CallBack methods, Phone, E-mail, SMS, web and ANI,DIDs.
Advantages:
- It is userful for thoise customers in locations where international dialing is blocked, where voip ports are blocked
Web CallBack
Our Web Callback Service allows users to make long-distance calls from inside the service provider's web-site.

How it work:
- Login in web CallBack web
- Enter your phone number , destination no
- Click "Call"
- Your phone wil lget call back ring in a few seconds.
E-Mail CallBack
The E-mail Callback Service lets email users to set-up
long-distance calls by sending an email message to the callback platform. The email message contains
the user's account information as well as the destination
number that the user wishes to call.
How it works:
You can send an E-mail to the E-Mail CallBack server with some useful informaion To: ecallback@domain.com Subject: (your phone number); (destination number); (your billing id) e.g. Subject: 91123456789; 91123456789; 12431982
SMS CallBack:
The SMS Callback Service allows GSM mobile phone users to initiate long-distance calls by sending a SMS (short message service) text message to GSM Modem/Gateway. The SMS message contains the destination number that the user wishes to call.
How it works:
To make calls by SMS � you just need to have a simple SMS-enabled cell phone
ANI/CLI CallBack:
The ANI Callback Service lets users to set-up long-distance calls by calling on a access number. User need to dial an access number, The ANI/CLI CallBack Solution is ideal for business travellers or you are not able to reachable Internet or VoIP network is accessible in you location.
How it works:
- The user calls an access number and hangsup call ( It disconnects the call without picking up the phone, so that the user is not charged for the call.)
- server calls back, asking the user destination number and establishing a call with the destination party.
DID CallBack:
DID callback solution is similarto ANI callback solution.. This service is mostly designed for the users who can dial the access number from the phones and not transmit the Caller ID. DID CallBack Solution is ideal for where you are not able to reachable Internet or VoIP network is accessible in you location.