Service Channels
Xtenn brings the expertise to support your processes through multiple service channels. We communicate and process through different mediums across various domains and processes. Xtenn's 'Center of Excellence' brings best practices and learning to further enhance our skills in the use of these channels.
Voice
Just a call away
We provide support via telephone to world's leading companies. The spectrum of services includes customer care, technical support and outbound programs. Given below are some of the services we provide:
- Customer service
- Telemarketing / telesales
- Collections
- Technical support
- Loyalty programs
- Booking and reservations
- Service activations
- Complete query resolution
- Escalated calls
- Payroll processing
- Customer satisfaction surveys
Email
Responding to your thoughts
Chat
Lets solve it together
Data(BackOffice & Transaction Processing)
Information to intelligence
Blended Services
Optimizing your resourcese |
